Entering the business arena can be daunting for people who haven’t been in the workforce or are reentering after being away for many years. It can also be overwhelming when someone wants to move ahead in their industry, but feels held back by invisible barriers. Business etiquette can be one of those barriers in all three of these situations.
Breaking invisible barriers
In order to break through the invisible barriers in the business world, we need to know how to interact appropriately, understand rules for business that aren’t typical in general society, and show respect in any situation. Entreprenuer.com has 15 tips to master including: always stating your full name clearly, standing when introduced (regardless of hierarchy), and never crossing your legs. Another example is business dinners. It’s important for the host to pay the bill at a business dinner and for everyone to pull out their own chairs and allow the wait staff to do their job.
Etiquette in business
Some business situations simply need basic etiquette while other professions require elaborate know how for international or intricate politics. Business finishing schools have been opening the last few years that teach everything from simple introductions to social skills and expectations between nationalities.
The responsibility lies with individuals to learn business etiquette. According to Inc.com, everyone should practice rules that matter like sending thank you notes, using correct names, and being both physically and mentally present. As a part of growth strategy, a company may want to be sure their employees are comfortable and understand the basics at a minimum. If key employees need further instruction for effectively building communication skills, however, a company can consider hiring a coach or sending the employee to a professional etiquette session or school.
Does your company need more information on business etiquette? Contact the Lee Group for knowledgeable consultants.